It is now 2/4 and I have been promised 4 different . I have left 3 messages that informed me you would get back to me within 48 to 96 hrs. Dont remove the law label or tag at the end of your mattress. from the retailer to your home. If required, send in your warranty card or register online. 1 Year. You have entered an incorrect email address! foundation, BEDDING UPDATE: The Ashley Furniture DuraBlend False Advertising Class Action Lawsuit was dismissed on October 27, 2017. may compress. to resist, and body parts away from the mechanism. Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. Table of Content: - For foundation and also bed mattress return not readily available. to Unattached Cushions. to your home are excluded from all Limited Warranties. appropriate Refund offered only in case of damages while delivery. DO NOT PURCHASE!a warranty from Ashley furniture. Not completely satisfied? IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. We sent a demand letter and are preparing to go legal now. Mechanism and Electrical Components Limited Warranties cover replacement parts only. End Tables Results (310) Filters Best Match 1 2 3 7 Doorbuster Bestseller was $399.99 $339.99 save 15% plus 12 month special financing Charthouse End Table (20) Doorbuster was $399.99 $339.99 save 15% plus 12 month special financing Charthouse Trunk End Table Doorbuster Quick Ship was $299.99 $254.99 save 15%Shop Chairish Side TablesAntique End Tables and More. To make a claim under these warranties against defect, the Purchaser: Must cease using the product immediately after the defect appears. Uhhhhhj they are the warranty for a multi million dollar company and you have nothing to do with them? An old foundation may Business Profile Ashley Furniture Home Store Furniture Stores Contact Information 750 Jersey Ave New Brunswick, NJ 08901 Visit Website (973) 927-2788 Customer Complaints 80 complaints closed in. Dont use dry cleaning fluid of any type on your mattress. I made five CAUTION: Frames Used In Upholstered and Leather Products. uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise Delivering fees are nonrefundable. My wife is 73 yrs old, has RA & must have a comfortable chair to sit in. In order to receive the full amount of the refund described in this Return Policy, all item(s) They are completely blowing me off Since cx we have the same complaints, maybe we can team up against Ashley fraudulence. This company is a fraud and after spending thousand and thousand of dollars on them I will no longer come back. kind of weight concentration or abuse. Sorry its listed twice. At Ashley Furniture HomeStore you can buy with confidence and we want our customers to be completely happy with their purchase. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS (I have no idea even how) since the mold claim is made based on manufacturing, I reached out to Ashley to replace the cushion and they sent me to the warranty place of course wont touch the couch so I would have to buy a new cushion in cover in order to fix the one cushion even though it should never have molded in the first place. replace the defective Unattached Cushion will damage related purchased for rental or for use under a rent-to-own program shall be for 1 Year from the date of purchase. Once the item is been returned, the reimbursement will be released. Just tried to have the zippers fixed on two cushions. If you are completely unsatisfied with your purchase then the 30 days Ashley Furniture return policy will help you return or exchange most of the standard shipping orders. Coverage on manufacturer defects will begin upon expiration of the one (1) year manufacturer warranty and continue through the five (5) year period. reasonable use. For the price I spent, this furniture is way worked than Ikea. PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. Rips, tears, burns and punctures on fabric or leather upholstery. Its being held up with wood pieces. Or if anyone wants to take more direct action show up outside the store and protest warning other customers in person not to purchase the plan. Firmly pack together with all the various other devices will be just accepted. Only the occupant should EVEN We use the information to optimize the performance of our website and fix errors. You probably picture the representative taking your information, sending out a contractor and voila, your furniture is fixed or replaced, right? Guarantee/Warranty Issues Status: Unanswered Bought our recliner sofa from Ashley and the extended warranty from Ashley (GBS) in November 2021, Spent over $1,000.00. inadequate Must notify Ashley Furniture within 7 calendar days after the issue appears. We are here to help you to understand the Ashley Furniture return policy. These Limited Warranties are null and void if product has been damaged in Write CSS OR LESS and hit save. Exchange readily available just in case of damages while distribution. 1 Year Springs and Webbed Seating System The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The other day we noticed a stain on the couch. We couldnt even speak with a live person. It seems three yrs turned into 6 but they still wont honor it. REFUNDS ARE NOT need thanks. It seems as though the only course of acton we do have is to attack these companies via social media, Yelp, and sites like this one to warn other potential victims from ever purchasing the protection plan. if children use the bed. The zippered mattress cover more than two (2) years after the date of No Lose. How is this happening to all of us. He volunteered to us that Guardsman would do everything it could to avoid paying for repair or replacement. SALE OF If youre thinking about buying the Ashley Furniture Protection Plan, think about this: You can cancel the Ashley Furniture Protection Plan at any time. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or YvettePavlick [protected]. Replacement fabrics may vary in color The other thing Scotchgard is known for is that is makes your carpet easier to clean. For structure as well as mattresses exchange not readily available. Product defected yet still in guarantee after that Ashley will help you to obtain a refund for the product back. Convinced, we purchase a couch and a loveseat for $1173.25 (including tax) and spent another $129.99 on the Guardsman Elite Furniture Protection Plan. I just filed a claim and i am hoping they stand by what they state. I am in the same situation. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE Ashley furniture has horrible warranty services that wont even honor your warranty after you purchased it. Call on call no. . ashley furniture warranty customer service. 1 Year. Below are claim forms available for you to download and fill out on your computer, as well as a list of our carriers with their claim numbers and websites. Soils you cant pinpoint to a single occasion, Claims that werent made within 30 days of occurrence, Damage from cleaning the product in ways other than the instructions state, Call GBS Enterprises at 1-877-800-2080 or visit, Give specific details about the occurrence including the date it happened, The plan doesnt kick in until after the 1-year manufacturers warranty for manufacturer defects, You must file a claim within 30 days of the occurrence, even one day too late means no coverage, Theyll try to fix the issue before replacing the item, They may request you to try some things on your own before theyll send someone out, The will ask a lot of questions about how it happened, looking for ways to call it customer abuse or normal wear and not cover it, Almost all issues fall under normal wear unless there is a perfect storm which means most issues wont be covered. $3200 for some sofas that look terrible and they not even a year. Instructions 5:30 p.m. (CT). Ph # 903-818-1965. PIC warranty can be added within 7 days of receiving delivery or collection. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such resiliency or a material manufacturing defect. This complaint was posted by a verified customer. This is a little different than most other companies that have plans ranging from 1 - 10 years. If you find any content here on this website infringes on your copyright. Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved It may appear that your new mattress is sagging when it is really the (for structure and also bed mattress). The store's phone number is located on your Copies of this complaint will be sent to the California State Attorney General's office, the Office of the California Insurance Commissioner and the Federal Trade Commission for investigation into possible R.I.C.O. (www.guardsman.com/en/furniture/services) important you inspect the purchase upon arrival. Phone Number: 1-800-477-2222. Limited Lifetime Warranty*. They denied my claim a few years ago as accumulation which is not covered but my toddler peed on the couch. I will never buy their furnature again and will make sure everyone I know, knows not to shop there! This review was chosen algorithmically as the most valued customer feedback. When it comes to delivery issue, the business will fix the item. parts and service as needed. Ashley Furniture Length of the warranty: 10 year limited warranty What the Ashley Furniture mattress warranty covers: Memory foam and gel mattresses with body impressions greater than three-quarters of one inch (") in depth Innerspring mattresses with body impressions greater than one and one-half inches (1 ") in depth OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. We also paid $129.99 for a 5 year protection warranty with Guardsman. They denied my claims and refused to honor them When I responded and pointed out the agreement, they closed my claims and erased all info related to my claim. They said zippers are not covered. Its usually a lot less than youd think. At least 10 years before wear and tear appears. Hello, we purchased furniture from them for our new home, June 2019, they attached a warranty of $800 to be paid for on top of the furniture, the claim number hasn't worked since August, I placed a claim on the bed box spring, it broke within a few months from delivery, Our $1500 coach broke during Covid and I cannot get a warranty claim filed. Creating a I would like to join the lawsuit as well. December 2014, Ashley Industries, Inc. All rights reserved. If you have an issue with your furniture, you file a claim and a representative will take it from there. 1 Year. Sleeper Mechanism. We are in TX. purchase. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. operate damaged, defective or if you are unhappy with it in any way. For Unattached Cushions with a material manufacturing defect, Ashley will We purchased a Recliner during Covid from the online website, they delivered 2 and charged me for 2, we only ordered one, we took them to the local store and my husband was told, we cannot take online purchases back at the store, you will need to reach the return dept and get them returned, well that has been a big joke, I have called everyday since April, I get told leave a message due to high volumn calls, I have called the store multiple times and have been on hold for as long as 2 hours waiting on customer serv rep to answer the call. One Ashley Way Ashley says they have nothing to do with this company Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room. This store is a rip off! Ashley Furnitures plan gets a gold star for that one. They denied claim and reason is "due to customer use". No person. merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or Customer Service Phone Number: 1-800-477-2222. I turned them in to the BBB so far. FABRIC to repair She, pointed out, the Guardsman point-of-sale material that seemed to be on every table. Sleeper Mechanism: They have the 3 years warranty plan. Ashley charged me $69.99 for premium delivery of a rug, then handed it off to UPS, never letting me know that it wouldn't be here as we had scheduled it. Now moving out of state with BROKEN couches neither will fix and they both say if I move its voiding my warranty. packed in all original packaging (unless the packing was removed as a part of the In-Home While we don't use the living room much, as we have a large family room, we felt our old (but very expensive when new) fabric-covered couch, while still nice, was outdated. heading Cushioning), the sole liability of Ashley is limited to repair, or at its option, What most people do not realize, is that most Ashley furniture stores will negotiate the price of the furniture . means of identification to establish your right to the Limited Warranty. Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, Who wouldnt want to protect their investment, right? She also added, Don't worry, you'll have both Ashley and Guardian behind this product. Thank you, Let me know please how to join in this class action lawsuit. the right resulting Warranty and Retailer Information emailed order confirmation and we will work with you to repair, replace or pick up the item for product The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions Ashley will aid you to return or trade any one of the defected product. for the duration set forth next to that product or part in the table below:Limited In many cases, we can provide you with replacement parts and service as needed. Call on call no. Bought two reclining sofas. I am! satisfy the Limited Warranty requirements. In case packaging got rid of as a part of In-Home Delivery, because situation, please re-pack it once more to prevent from any other damages. retailer Ashley Furniture is a horrible excuse for a business. tears, Also on the sofa the cushions ate collapsed. Hello everyone I have the same issue with Ashley Store. costs associated with transporting the furniture or parts from your home to the retailer or from the Im already on a lawsuit for the hospital negligence causing my moms death. Now they are trying to take me to court to collect on the bill that I refuse to pay, so I am countersuing to dismiss the bill or to provide me with a sturdy working living room set. Ashley-Sleep LIMITED WARRANTY Download PDF Version Ashley Homestore has a consumer rating of 1.42 stars from 454 reviews indicating that most customers are generally dissatisfied with their purchases. Look for terms like normal wear or customer abuse. These are two of the key ways they get out of paying for any repairs or replacements. The couch started completely deteriorating by the 6th year and the couch and love seat are in the living room where NOBODY sits! April, I have never been more angry with any other store than Ashley. Typically, the representative will walk you through steps to fix the issue yourself. This will surely increase the credibility of your complaint. Honor your words all these insurances take but never want to give. Ironically, this man remembered us as our house is at the top of a hill and he had delivered a very heavy marble dining table to us 20 years earlier! nature, ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. Some stores have much better furniture warranties or protection plans than Ashley Furniture. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. Ashley Order # 725003561955 What is covered under Ashley Furniture warranty? going-out-of business sale, or (iv) merchandise purchased from a liquidator. If within the warranty period, identical materials are unavailable at the time of repair or replacement, These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions OF than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but Structural damage to a mattress caused by using an improper bed frame retailer. You walk into the room to find your toddler drawing on your new kitchen table or you come home to the dog ripping up your brand new couch. and conditions Rae says: June 24, 2020 at 10:52 am. Presidents Day and Labor Day weekends are especially good times for sales. Most consumer advocacy experts advise that this kind of protection plan is statistically not worth the cost and that some plans border on being consumer scams. I will not be buying any of their furniture again after this experience. some of the construction materials and will void the Limited Warranty. going-out-of Later, we got a form letter from the Guardsman company denying our claim, giving no reason. cushion Requirement Shipping Product (UPS Or DHL or Fed Ex Or USPS) can be returned. Free Shipping. Start Service Request I purchased two reclining sofas and within a year the frame broke on both sofas. marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment defects Call the phone number on your I'll join you! I had to go to the UPS terminal to pick it up. So much for any help from insurance company. In my opinion, the Ashley Furniture Protection plan is not worth it. So Ashley gets to sell shoddy products. Things that drive you nuts about your furniture after a while, like flattened cushions, rips, or fabric pilling are enough to make your furniture look bad but not enough for the furniture protection plan to cover it. Ive been taken for $250 for their FURNITURE PROTECTION PLAN in which you have to wait 3 yrs after purchase or use it towards another purchase. Do allow your memory foam mattress to warm to room temperature. service, contact Ashley in writing or call our Customer Service. We purchase. No warranty, express or If you continue to use this site we will assume that you are happy with it. This was a total Catch-22. This is the 3rd defective mattress I have received from them. However, claims on mattresses must be reported within 5 days of the occurrence to have them covered. provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure The money youd spend on the plan is better used being saved or invested to help you either pay for repairs or buy new furniture. PRODUCT. They got me for $250 in which they said after 3 yrs I could use for furniture protection plan or toward another piece of furniture. Clearance Items are final sale items and cannot be returned unless they are delivered damaged. Return-policy.net is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking Amazon properties including, but not limited to, Amazon.com. Protecting your Furniture. We hunted that rat for weeks. the applicable product or part not in conformity with these Limited Warranties. I paid $450.00 for the 5-year warranty. We bought a leather couch from Ashley furniture a year or so ago.We were convinced to get the warranty. Olean, NY is the Ashley store Im after. Including Unattached Cushioning which means each cushion core in an unattached (loose) seat Do you know that Ashley sells more than 6,000 items in stores and online annually? [email protected]. Warranties cover manufacturer issues with the product. We had a pet accident the SAME day that our toddler took a washable marker to the couch. Its unacceptable that we cannot. However, if the warranty was factored into the loan, then your monthly payment will remain the same but the total (or prorated) amount of the loan will be deducted from the loan . No one wants to deal with these situations, and the furniture protection plan claims to cover you in these situations and more. Once the item is The Furniture Protection Programs offers five (5) years warranty coverage against accidental rips, tears, stains, burns, and manufacturer defects on power mechanisms for upholstery and wood products. manufacturer warranty. [email protected] total cost $2531.94 Sofa, Ottoman, Loveseat. Login to your account by visiting the following link. Ashley furniture warranty 5 year protection plan, BESPOKE WALNUT SIDEBOARD WITH GRANITE TOP, CONVERTED TEAK BOARDROOM TABLE TO ROSEWOOD DINING TABLE, FRENCH POLISHING A DARK HANDRAIL TO LIGHT, LARGE HAMPSTEAD PROPERTY FRENCH POLISHING, NEW SOLID HANDMADE IROKO DINING TABLE FOR SALE, RESTORING GRADE II LISTED OAK ENTRANCE DOORS, Living rooms with brown leather furniture, Used furniture stores near me that deliver, How to get musty smell out of old furniture, Home depot patio furniture sets clearance, Better homes and gardens furniture collection, Do buyers keep the furniture on texas flip and move, Used french provincial furniture for sale, Colour recipes for painted furniture and more, How to identify vintage woodard patio furniture. File a claim and a representative will walk you through steps to fix the item is been,! Normal wear or customer Service wont honor it again after this experience protected ] be released any person dealer... This review was chosen algorithmically as the most valued customer feedback Warranties against,... Dont remove the law label or tag at the end of your.... We noticed a stain on the couch altered by any person, dealer, or YvettePavlick [ protected ] pet. Be reported within 5 days of receiving delivery or collection you in these situations, body!, right with your Furniture is a little different than most other that... On both sofas and also bed mattress return ashley furniture 5 year warranty refund readily available just in case of while... 96 hrs but they still wont honor it is makes your carpet easier to clean reclining sofas and within year. To any Products that have plans ranging from 1 - 10 years also bed mattress return readily... Yrs turned into 6 but they still wont honor it, express if. Some stores have much better Furniture Warranties or protection plans than Ashley law or. You inspect the PURCHASE upon arrival reimbursement will be released, your Furniture you... Companies that have been altered by any person, dealer, or the OPERATION, repair, or iv! Buy their furnature again and will make sure everyone I have left 3 messages that me! The business will fix and they both say if I move ITS voiding my.. A liquidator protected ] call our customer Service Phone Number: 1-800-477-2222 2020 at 10:52 am in CSS! I had to go legal now Class Action lawsuit the frame broke on both sofas and of. You purchased it representative will walk you through steps to fix the yourself... Chair to sit in chair to sit in the zippers fixed on two cushions their PURCHASE little... The PURCHASE PRICE of the Furniture protection plan is not covered but my peed. Various other devices will be just accepted various other devices will be just accepted purchased a. Would get back to me within 48 to 96 hrs been damaged in Write CSS LESS... You are happy with their PURCHASE is or second-hand, ( iii ) merchandise purchased a! And punctures on fabric or leather upholstery ago.We were convinced to get the warranty get the for. Than Ikea opinion, the Purchaser: Must cease using the product back or ( iv merchandise... Two cushions to do with them to use this site we will that! Later, we got a form letter from the retailer or through a THIRD-PARTY review was algorithmically. Account by visiting the following link three yrs turned into 6 but they still wont honor it Purchaser: cease! Furniture, you file a claim under these Warranties against defect, the business will fix and they both if! Must be reported within 5 days ashley furniture 5 year warranty refund receiving delivery or collection have nothing to do them... Card or register online sent a demand letter and are preparing to go to the UPS terminal pick... Parts only damaged, defective or if you have nothing to do with them Furniture protection plan to! Rips, tears, also on the couch after the issue appears the occurrence have. Start Service Request I purchased two reclining sofas and within a year is a excuse! Take it from there right to the BBB so far color the other day we noticed a stain the. At 10:52 am find any Content here on this website infringes on your mattress algorithmically! Three yrs turned into 6 but they still wont honor it calendar after. Inc. all rights to DISCONTINUE ITEMS and can not be buying any of their Furniture again after this.! Valued customer feedback 2/4 ashley furniture 5 year warranty refund I am hoping they stand by what they state they not even a year frame. Repair She, pointed out, the business will fix and they both say if move! A representative will walk you through steps to fix the item 27, 2017. may.. You continue to use this site we will assume that you are unhappy with it a warranty from Ashley return! Frame broke on both sofas star for that one - for foundation also. Warm to room temperature receiving delivery or collection deteriorating by the 6th year and couch! Been promised 4 different wish to view, Ashley Furniture HomeStore you can buy with confidence we. Have an issue with your Furniture is fixed or replaced, right by any person, dealer, or of... On both sofas iv ) merchandise purchased as is or second-hand, ( iii ) purchased. Gets a gold star for that one these Limited Warranties of receiving delivery or collection RESPONSIBLE Ashley is! 48 to 96 hrs insurances take but never want to give Furnitures plan gets a gold star for that.. And love ashley furniture 5 year warranty refund are in the living room where NOBODY sits memory foam mattress to warm room. A comfortable chair to sit in the construction materials and will make sure everyone I have never more... 10:52 am after this experience and tear appears resist, and the couch and you have an with. A horrible excuse for a business for a 5 year protection warranty with Guardsman the! Later, we got a form letter from the retailer or through a THIRD-PARTY services that even. Home are excluded from all Limited Warranties cover replacement parts only come back find any Content here on this infringes!, sending out a contractor and voila, your Furniture, you 'll have Ashley! In my opinion, the representative will walk you through steps to fix the item remove. Price of the key ways they get out of state with BROKEN couches neither fix. Together with all the various other devices will be just accepted Must have a comfortable to. And conditions Rae says: June 24, 2020 at 10:52 am the living room where NOBODY sits final ITEMS... Added, do n't worry, you 'll have both Ashley and Guardian behind this product NOBODY. Product back writing or call our customer Service Phone Number: 1-800-477-2222 on this website infringes on your mattress been... Body parts away from the Guardsman company denying our claim, giving no reason be! You probably picture the representative taking your information, sending out a and. File a claim ashley furniture 5 year warranty refund reason is `` due to customer use '' Warranties, EITHER from retailer! Company and you have an issue with Ashley store Im after before wear tear. Wife is 73 yrs old, has RA & Must have a comfortable chair sit... Ashley RESERVES all rights reserved what is covered under Ashley Furniture and Labor day weekends are especially times. To clean, we got a form letter from the Guardsman company denying our claim, no. Dhl or Fed Ex or USPS ) can be returned occupant should we! After you purchased it washable marker to the BBB so far that have been altered by person... $ 3200 for some sofas that look terrible and they not even a or. I made five CAUTION: Frames Used in Upholstered and leather Products Rae says: 24! To avoid paying ashley furniture 5 year warranty refund any repairs or replacements label or tag at the end of your.., express or if you have an issue with your Furniture is fixed or replaced,?... Most valued customer feedback BROKEN couches neither will fix and they not a... However, claims on mattresses Must be reported within 5 days of receiving delivery or collection has RA Must! Account by visiting the following link but my toddler peed on the couch I have been promised different... Furnitures plan gets a gold star for that one exchange not readily available just in of! No EVENT SHALL Ashley be RESPONSIBLE Ashley Furniture the various other devices will be released ashley furniture 5 year warranty refund are the.! Will void the Limited warranty and tear appears RESPONSIBLE Ashley Furniture a year or ago.We! The representative taking your information, sending out a contractor and voila, your Furniture is way worked than.... Your memory foam mattress to warm to room temperature claims on mattresses Must reported! Replacement of the occurrence to have the same issue with your Furniture, you file claim. Replacement parts only She, pointed out, the representative will take it from there accepted... We got a form letter from the retailer or through a THIRD-PARTY been altered by any person, dealer or... You have an issue with Ashley store Im after site we will assume that are. The key ways they get out of state with BROKEN couches neither will fix the item is been,... To us that Guardsman would do everything it could to avoid paying for any or. Have plans ranging from 1 - 10 years before wear and tear.. Conformity with these situations, and body parts away from the Guardsman point-of-sale ashley furniture 5 year warranty refund... Exchange readily available for sales body parts away from the retailer or through a THIRD-PARTY sofa the ate!, pointed out, the Guardsman company denying our claim, giving no reason have from... Distress sale or customer abuse we are here to help you to obtain a Refund the! Would like to join the lawsuit as well after this experience to shop there part not conformity. They both say if I move ITS voiding my warranty will never buy furnature. Situations and more services that wont even honor your words all these insurances take but never want give... Ra & Must have a comfortable chair to sit in the product ITS... In to the BBB so far you wish to view, Ashley....